Branch Administrator, Framlingham

You will play a key role in supporting the Branch Manager and ensuring the smooth day-to-day running of branch administration. This is a varied and fast-paced role that involves providing top-tier administrative support and maintaining effective communication between customers and internal teams.
Key Responsibilities:
Providing support to the Branch and Sales Manager
Managing calls and handling enquiries
Serving as a first point of contact for customer enquiries
Providing administrative support across departments as needed
Preparing sales quotations and issuing invoices and delivery tickets
Maintaining and updating records and the sales database
Supporting the sales team during events and trade shows
Ensuring timely and clear communication across the team
Consistently delivering a professional and customer-focused service
Requirements essential to the role
Strong communication skills and a professional telephone manner
Confidence in dealing with people at all levels
Discreet and trustworthy when handling confidential information
Excellent organisational skills with the ability to multitask
High level of accuracy with both written communication and numerical data
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Self-motivated, approachable, and a team player
Ability to use initiative and adapt in a fast-paced environment
40 hours per week – 8am to 5pm Monday to Friday (1-hour lunch)
Permanent, Full Time, Salaried
£Competitive, depending on experience, plus bonus
32 days annual leave including bank holidays, company sick pay scheme, workplace pension, employee referral bonus scheme, winter flu jab service, car tyre discount, wellbeing focus group, staff discount, life assurance cover (2 x salary)
Job Features
Job Category | Administration |