Branch Administrator, Framlingham

Full Time, Office Based
Framlingham
Posted 3 weeks ago

You will play a key role in supporting the Branch Manager and ensuring the smooth day-to-day running of branch administration. This is a varied and fast-paced role that involves providing top-tier administrative support and maintaining effective communication between customers and internal teams.

Key Responsibilities:

Providing support to the Branch and Sales Manager

Managing calls and handling enquiries

Serving as a first point of contact for customer enquiries

Providing administrative support across departments as needed

Preparing sales quotations and issuing invoices and delivery tickets

Maintaining and updating records and the sales database

Supporting the sales team during events and trade shows

Ensuring timely and clear communication across the team

Consistently delivering a professional and customer-focused service

Requirements essential to the role

Strong communication skills and a professional telephone manner

Confidence in dealing with people at all levels

Discreet and trustworthy when handling confidential information

Excellent organisational skills with the ability to multitask

High level of accuracy with both written communication and numerical data

Proficient in Microsoft Office (Word, Excel, PowerPoint)

Self-motivated, approachable, and a team player

Ability to use initiative and adapt in a fast-paced environment

40 hours per week – 8am to 5pm Monday to Friday (1-hour lunch)
Permanent, Full Time, Salaried
£Competitive, depending on experience, plus bonus
32 days annual leave including bank holidays, company sick pay scheme, workplace pension, employee referral bonus scheme, winter flu jab service, car tyre discount, wellbeing focus group, staff discount, life assurance cover (2 x salary)

Job Features

Job CategoryAdministration

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